Loaded eJuice stands behind our products 100%, but due to United States health codes, we can not accept any returns on E-LIQUID. If you have any problems with the quality of any product(s) please contact us by email and state the reasons clearly with the issue of the product(s). We will take all issues into consideration and come to a fair resolution.

If you have received a damaged product, please contact us within 7 days of receiving your item.

Returns are NOT Accepted unless the product is defective. Defective Product will be exchanged only.

Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] first.